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Telemarketing Team Lead

  • Kaunas, Lithuania

Job description

At Orbio World, we are in pursuit of creating brands that resonate globally and are loved by millions of customers. Don’t wanna brag, but we’ve been pretty successful in achieving that - we have already made a difference in over 3 million of our loyal customers’ lives across 50 countries.

Since we operate globally, our Business Development Team embraces an ambitious approach and maintains high standards. We strive to provide our team with everything they need to learn, grow, and succeed.

We believe that with the right team, this could be just the beginning. That’s why we need you and your expertise. Currently, we are looking for a Telemarketing Team Leader who is ready to take our product to the next level! ⭐️

Sounds like a good match for you?

Then be ready to:

  • Manage performance of the team (KPI tracking, 1on1's, feedback, training);

  • Facilitate meetings with supervisors to discuss performance and provide feedback on progress;

  • Monitor calls to ensure that due procedures and quality standards are strictly adhered to;

  • Identify, engage and develop new sales opportunities;

  • Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.

Job requirements

Our expectations for you:

  • 2+ years of experience leading sales projects in the call center industry;

  • Remote team-leading experience in a fast-paced, multicultural environment - an advantage;

  • Excellent English language skills, German language skills are a significant advantage;

  • Result-oriented and self-driven personality;

  • Excellent communication and presentation skills;

  • Proactiveness in searching for new ways for improvement.

A bit about the perks:

  • Stay focused and productive by taking a day off on your Birthday, working 2 hours shorter on Fridays, and working from home 1 day each week plus extra 20 days during the whole year;

  • Sharpen your knives in CXL trainings, Coursera, Skillshare, Audible subscriptions, take a book from the office library or order a needed one from anywhere, use your personal training budget whenever you need to visit some conferences, hear out inspiring guests’ lectures and so on;

  • Refresh or even reset in various group sports activities and events which we’ll cover for you and the team that is going with you. Use prepaid psychotherapist sessions if you see a need for your mental health uplift and keep yourself safe with personal accident insurance;

  • Reconnect through FIFA matches, learning events, knowledge-sharing talks, various team building events, quarterly team retreats, or workation trips like the last one in Turkey;

  • By the way, sharing is caring and we love to share our success and use it to make an impact. Orbio Kids, charity auction, Orbio Academy, donations to UE, and Lithuanian communities - there are dozens of ways to make a change.

  • Salary. 1900-2500 Eur/month (gross), depending on individual experience.