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Retention Specialist

  • On-site
    • Vilnius, Lithuania
    • Kaunas, Lithuania
    +1 more
  • Marketing

Job description

At Orbio World, we are in pursuit of creating brands that resonate globally and are loved by millions of customers. Don’t wanna brag, but we’ve been pretty successful in achieving that - we have already made a difference in over 3 million of our loyal customers’ lives across 50 countries.

Our Retention Team aims to keep our customers engaged and as passionate and satisfied with our products as we are. At this moment the team is looking for a highly skilled Email Marketing Specialist.
Wanna join the squad and make an impact in the global D2C industry?

If so, be ready to:

  • Develop brand retention strategy and lead the execution across email marketing initiatives.

  • Manage engaging email campaigns tailored to target audiences.

  • Analyze user behavior and identify missing growth opportunities.

  • Establish and manage email automations and A/B tests to enhance customer engagement.

  • Segment email lists to deliver personalised content based on user behaviours and interactions.

  • Conduct a thorough analysis of retention channels' performance to shape future retention marketing strategies.

  • Continuously optimize email, SMS content, and settings for improved deliverability, open rates, and click-through rates with a high focus on revenue.

  • Demonstrate your knowledge of conversion-oriented best practices in email, SMS & web push marketing (subject lines, copywriting, conversion design,  list growth & management, segmentation, deliverability, and GDPR, CAN-SPAM/anti-spam laws).

  • Work collaboratively with cross-functional teams to produce cohesive campaign execution.


A bit about the perks:

  • Stay focused and productive by taking a day off on your Birthday, working 2 hours shorter on Fridays, and working from home 1 day each week plus extra 20 days during the whole year;


  • Sharpen your knives in CXL trainings, Coursera, Skillshare, Audible subscriptions, take a book from the office library or order a needed one from anywhere, use your personal training budget whenever you need to visit some conferences, hear out inspiring guests’ lectures and so on;

  • Refresh or even reset in various group sports activities and events which we’ll cover for you and the team going with you. Use prepaid psychotherapist sessions if you see a need for your mental health uplift and keep yourself safe with personal accident insurance;

  • Reconnect through FIFA matches, learning events, knowledge-sharing talks, various team-building events, quarterly team retreats, or workation trips like the last one in Turkey;

  • By the way, sharing is caring and we love to share our success and use it to make an impact. Orbio Kids, charity auction, Orbio Academy, donations to UA, and Lithuanian communities - there are dozens of ways to make a change.

  • Salary.  from 3000 Eur/month (gross), depending on individual experience.


Job requirements

Our expectations for you:

  • Proven hands on experience in email marketing or another digital marketing field.

  • Previous experience with any ESP (Klaviyo, Omnisend or other) would be appreciated.

  • Confidence in using tools for analytics and results tracking.

  • Willingness to get to know our customer’s behaviour.

  • Ability to handle multiple projects simultaneously.

  • Proficiency at analysing customer and campaign data and converting it into insights and action plans .

  • Can-do attitude and excitement about the digital world.


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